No way to track or monitor the activity of your sales team?

ISAP Network Virtual PBX is packed with professional features to help you manage calls efficiently, including Call Recording, Call Routing, and IVR.

You can find all of the features you expect from a full-scale contact center solution in our PBX at half the cost. The ISAP Network features help you engage customers, cut down wait times, and increase agent productivity.

Your manager’s relationship with a potential client is a complex process that can take several weeks or months to establish.

But without the right statistics and conversation analysis, checking the quality of a manager’s work is often difficult.

How many calls are they taking per day? What is their success rate? Which sales pitch works best?

With ISAP Network, you can track all of this information, and listen to every call record to study both your employee’s and the customer’s behavior. Then, train your staff accordingly.

ISAP Network's customizable scenarios will allow you to correctly distribute traffic to the right person whenever a call or request is made.

Save time for both your employees, and the callers.

Auto callback for missed calls is a function that automatically generates a call to your manager, and then connects them to a potential client.

All you need to do is set the rules for the auto-call feature in the interface. Once that’s set, ISAP Network will do all of the work.

All conversations are initiated by the system, so they are automatically recorded and saved.

When you record and analyze phone calls, you can monitor the interactions between your customers, managers, and support staff. Doing so can help you identify the highest
performing departments and salespeople, the highest converting customers, and the most occuring customer issues.

You can then adjust your strategy accordingly to optimize your communication processes and increase sales.